Effective date: January 1, 2026
Golden Horizons Safari Co. (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.
By using our website or contacting us, you agree to the practices outlined below.
We may collect personal information when you choose to interact with us, including when you:
Submit an enquiry or request a custom itinerary
Book or plan travel experiences with us
Contact us via email, forms, or messaging platforms
Subscribe to our newsletter or updates
Interact with us on social media
Depending on the nature of your enquiry or booking, the information we collect may include:
Your name and contact details (email address, phone number)
Travel preferences, interests, and special requests
Passport details or travel documentation (where required for bookings)
Emergency contact information
Health or dietary information relevant to your trip
Payment or billing details
Feedback, testimonials, or correspondence
We only collect information that is necessary to deliver our services and create a seamless travel experience.
Your information is used to:
Design, arrange, and manage your travel experiences
Communicate with you before, during, and after your journey
Provide accurate recommendations tailored to your preferences
Ensure your safety and wellbeing while traveling
Meet legal, regulatory, and insurance requirements
Improve our website, services, and client experience
Send updates or inspiration, only where you have chosen to receive them
We do not use your information for purposes unrelated to your travel experience.
Safari lodges, hotels, guides, and transport providers
Airlines and charter operators
Travel insurers or emergency service providers
Professional service providers supporting our operations
These partners receive only the information necessary to perform their role and are expected to handle your data responsibly.
Some service providers may be located outside your country of residence. Where this occurs, we take reasonable steps to ensure your information is handled securely and in line with applicable data protection standards.
We take appropriate technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure. This includes:
Limiting access to personal data internally
Using secure systems and trusted platforms
Working only with reputable partners
While no system can guarantee absolute security, we take data protection seriously and continually review our practices.
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting, or reporting obligations. When information is no longer required, it is securely deleted or anonymised.
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site. This may include tools such as Google Analytics.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how parts of the website function.
If you choose to receive travel inspiration, updates, or offers from us, you may unsubscribe at any time using the link provided in our emails or by contacting us directly.
We do not sell, rent, or trade your personal information for marketing purposes.
Request access to the personal information we hold about you
Request corrections to inaccurate or incomplete data
Request deletion of your personal information, where appropriate
Withdraw consent for certain uses of your data
To protect your privacy, we may request verification before processing certain requests.
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. The most current version will always be available on our website.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: travel@goldenhorizonssafari.com
